Privacy Policy
The domain MSLAYURVEDA.COM is owned by Mr. Rakesh Lamba, a company incorporated under the Companies Act, 2013.
At MSL Ayurveda, your privacy is our priority. This policy outlines how we collect, use, and safeguard your information when you interact with us.
We value your trust. We adhere to the highest standards of data protection to ensure secure transactions and safeguard customer information. This Privacy Policy is drafted in accordance with the following Indian laws:
– Information Technology (IT) Act, 2000
– Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
– Digital Personal Data Protection Act, 2023 (DPDP Act)
By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect:
- Personal information (e.g., name, email, phone number, health-related information, passwords etc.) provided during purchases or account registration.
- Transaction details for orders.
- Website usage data through cookies, IP addresses, usage patterns and analytics tools.
2. Use of Information:
- To process orders and provide tailored recommendations.
- To communicate updates, offers, and promotions (optional).
- To improve user experience and optimize our services.
3. Data Protection:
- We use secure servers and encrypted protocols to protect your information.
- No unauthorized sharing of personal data with third parties, except as necessary for order fulfillment (e.g., delivery services).
4. Third-Party Services:
- Partners such as Analytics tools, payment gateways and delivery partners adhere to their own privacy policies.
5. Your Rights:
-
You may request to view, modify, or delete your personal information by contacting us at MSLAyurveda@gmail.com.
Refund & Cancellation Policy
1. Refund Policy:
- Refunds are available for eligible products returned in unused, original condition within 14 days of receipt.
- Refunds will be processed back to the original payment method within 14 business days.
2. Cancellation Policy:
-
Orders can be canceled within 24 hours of placement, provided they have not been dispatched.
3. Exceptions:
-
Personalized or perishable products are not eligible for refunds or cancellations.
4. How to Request:
-
Contact us at MSLAyurveda@gmail.com or +91 903-433-5333 with your order details.
5. Your Rights:
-
You may request to view, modify, or delete your personal information by contacting us at MSLAyurveda@gmail.com.
Terms & Services
1. General:
- By accessing our website or purchasing from MSL Ayurveda, you agree to abide by these terms.
2. Use of Products:
-
Our products are intended for personal use and should be used as directed. Consult a healthcare professional if needed.
3. Prohibited Activities:
-
Unauthorized use of website content, sharing malicious software, or disrupting website operations.
4. Liability:
-
MSL Ayurveda is not liable for adverse reactions resulting from improper use of products.
5. Modifications:
-
These terms may be updated periodically. Please review them regularly.
6.Governing Law
-
Jurisdiction and applicable laws will apply according to MSL Ayurveda.
Distributor Policy
1. Eligibility:
- Distributors must complete an application and verification process.
- Legal documentation and business registration details are required.
2. Responsibilities:
- Distributors must comply with branding and pricing guidelines.
- Regular feedback on sales performance and market trends is encouraged.
3. Termination:
-
MSL Ayurveda reserves the right to terminate distributorship for guideline violations or inactivity.
Payments Policy
1. Accepted Payment Methods:
- We accept UPI, credit/debit cards, net banking, and other approved methods
2. Payment Security:
-
Transactions are processed via encrypted and secure payment gateways.
3. Payment Failures:
-
For failed payments, retry or contact your payment provider. Assistance is available at MSLAyurveda@gmail.com.
4. Refunds:
-
Refunds will follow our Refund Policy guidelines.
Register Policy
1. Account Registration:
-
Customers must provide accurate details during registration.
2. Account Security:
-
Users are responsible for safeguarding their account credentials.
3. Termination of Accounts:
-
Accounts may be suspended for policy violations or fraudulent activity.
4. Updates to Information:
-
Keep your account information up to date to ensure seamless service.
For further assistance, contact us at:
18, Mugal Canal Rd, behind SCO-401, RAM BAGH, Karnal, Haryana 132001
MSLAyurveda@gmail.com
+91 903-433-5333
